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Cancellation Policy

 

You can cancel your order before the product has been shipped. To cancel your order please mail us to [email protected] In case the order has been shipped, online cancellation will not be possible and in such case please raise an exchange request once you receive the order.

Exchange Policy

  • We provide 7 days ecxhange policy to our customers from the date of receipt of the product.
  • In case of any exchange, the customer has to bear the expense of the cost of shipping back to us. You need to raise a request to [email protected]¬†befor you send the product to us.
  • We maintain every possible ways to share the color and shape of the product. However, for minor difference in such attributes, the exchange will not be possible.
  • In case of any exchange, the product has to be in the exact shape and form as we delivered. If there is any such variation, the exchange will not be possible.
  • The right of Exchange is solely depend on the decision of Bhavna Art Boutique.